Available Services
Services
| Computer Problem Diagnosis - Paid |
|
Diagnosing a problem is usually just the first step in fixing it. usually, if a problem needs fixing then it requires an specialist to come and visit you and fix the problem. The following levels of diagnosis and repair are available for you to decide once the problem has been disgnosed which you would prefer to use: 
Diagnosing a problem is usually quick and only takes a few minutes. Repairing a problem can take anything from a few minutes to a few hours. This is why we offer our initial diagnosis for free. In many cases the problem can be solved on the phone or with a remote login. This in turn reduces your costs. If it's needed and if you decide that you need an ongoing solution then our managed support option would be ideal for you as this provides ongoing support at a fraction of what it would cost to employ an IT manager. To give you an idea... in order to have a dedicated IT manager a company would need in excess of 50 computers in their business to keep this person occupied and to also become cost effective against outsourcing the solution.
Clearly if we need to visit you or make repairs there may be a cost but in the vast majority of cases a problem can be fixed easily over the phone or through remote support. 
|
